Thema: Aromatico.de - Impossible to contact

Hello,

sorry to write in english, I'm spanish and I don't understand a word of german. Please, be understading.

I ordered from Aromatico.de some coffees (€300) the last week, but I have not received yet so I'd like a Tracking Number for the shipment. I wrote 3 emails to info@aromatico.de asking for the tracking number without any answer. Please, anyone know what happen with this company? Any experience?

Thanks in advance.

Br,
oton

Hi Oton,

since their website looks o.k. I think the delay is due to the christmas business, and shipping may take a bit longer.
Probably they didn't answer because there was nobody fluent in English.

Norbert

Hi oton,

Well, we had some let me name it "experiences" with this company in the past.

As theres a lot of business chaos (lots of shipments for DHL) before christmas and also bad weather conditions (lots of ice and snow on streets) it could possibly take longer than one week.

Just write another and another and another e-mail or try to call them:

Tel.: 004987511410
E-Mail: info[at]aromatico.de

Like said, we've had some experiences... but in the end mostly everything went well.

Next time get your beans from another retailer .

Greetings,
Markus